{"id":300311,"recorded_at":"2026-10-26T22:23:07.872364Z","observed_at":"2026-10-26T22:23:07.872281Z","subject_kind":"endpoint","subject":"e2750b90-d972-4f94-8a45-510cf6bf910c","kind":"mcp.tools","method":"probe.mcp/1","body":{"count":12,"tools":[{"description":"ASSIGNS (or unassigns) a LIVE chat to an agent. Pass `assignee` (agent id) to assign; omit it (or pass null) to unassign. HelpCrunch REST: PUT /chats/assignee.","inputSchema":{"$schema":"https://json-schema.org/draft/2020-12/schema","properties":{"assignee":{"description":"Agent id to assign the chat to. 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HelpCrunch REST: POST /messages.","inputSchema":{"$schema":"https://json-schema.org/draft/2020-12/schema","properties":{"agent":{"description":"Agent id — required for agent messages; omit for customer messages.","maximum":9007199254740991,"minimum":-9007199254740991,"type":"integer"},"chat":{"description":"The chat id to post the message into.","maximum":9007199254740991,"minimum":-9007199254740991,"type":"integer"},"markdown_text":{"description":"Optional markdown version of the message (→ markdownText).","type":"string"},"text":{"description":"The message text.","type":"string"},"type":{"default":"message","description":"\"message\" = customer-visible reply; \"private\" = internal note.","enum":["message","private"],"type":"string"}},"required":["chat","text"],"type":"object"},"name":"helpcrunch_create_message"},{"description":"Get a single chat (conversation) by id. HelpCrunch REST: GET /chats/{id}.","inputSchema":{"$schema":"https://json-schema.org/draft/2020-12/schema","properties":{"id":{"description":"The chat id (numeric id, passed as a string).","type":"string"}},"required":["id"],"type":"object"},"name":"helpcrunch_get_chat"},{"description":"Get the messages of a chat (conversation), newest first (sorted by createdAt DESC). Paginate with limit (max 100) / offset. HelpCrunch REST: GET /chats/{id}/messages.","inputSchema":{"$schema":"https://json-schema.org/draft/2020-12/schema","properties":{"id":{"description":"The chat id (numeric id, passed as a string).","type":"string"},"limit":{"description":"Max messages to return (max 100).","maximum":9007199254740991,"minimum":-9007199254740991,"type":"integer"},"offset":{"description":"Records to skip (pagination offset).","maximum":9007199254740991,"minimum":-9007199254740991,"type":"integer"}},"required":["id"],"type":"object"},"name":"helpcrunch_get_chat_messages"},{"description":"Get a single customer by id. HelpCrunch REST: GET /customers/{id}.","inputSchema":{"$schema":"https://json-schema.org/draft/2020-12/schema","properties":{"id":{"description":"The customer id (numeric id, passed as a string).","type":"string"}},"required":["id"],"type":"object"},"name":"helpcrunch_get_customer"},{"description":"Get the organization's live-chat availability status — domain, whether the team is online (teamOnline), and whether chat is enabled (chatEnabled). HelpCrunch REST: GET /organization.","inputSchema":{"$schema":"https://json-schema.org/draft/2020-12/schema","properties":{},"type":"object"},"name":"helpcrunch_get_organization"},{"description":"List agents (support staff / operators) in the account, with role and email. Paginate with limit/offset. HelpCrunch REST: GET /agents.","inputSchema":{"$schema":"https://json-schema.org/draft/2020-12/schema","properties":{"limit":{"description":"Max records to return (pagination limit).","maximum":9007199254740991,"minimum":-9007199254740991,"type":"integer"},"offset":{"description":"Records to skip (pagination offset).","maximum":9007199254740991,"minimum":-9007199254740991,"type":"integer"}},"type":"object"},"name":"helpcrunch_list_agents"},{"description":"List applications configured in the account — web chat widgets, iOS/Android apps, and social integrations (id, name, displayName, active, type). HelpCrunch REST: GET /applications.","inputSchema":{"$schema":"https://json-schema.org/draft/2020-12/schema","properties":{},"type":"object"},"name":"helpcrunch_list_applications"},{"description":"List / search chats (conversations). Optionally filter with a single field/operator/value clause (comparison AND), sort (e.g. chats.createdAt) with order, and paginate with limit/offset. HelpCrunch REST: POST /chats/search.","inputSchema":{"$schema":"https://json-schema.org/draft/2020-12/schema","properties":{"field":{"description":"Field to filter on (e.g. customers.email, chats.status).","type":"string"},"limit":{"description":"Max records to return (pagination limit).","maximum":9007199254740991,"minimum":-9007199254740991,"type":"integer"},"offset":{"description":"Records to skip (pagination offset).","maximum":9007199254740991,"minimum":-9007199254740991,"type":"integer"},"operator":{"description":"Filter comparison operator (used with field + value).","enum":["=","!=",">","<",">=","<=","~","!~"],"type":"string"},"order":{"description":"Sort direction.","enum":["ASC","DESC"],"type":"string"},"sort":{"description":"Field to sort by, e.g. chats.createdAt.","type":"string"},"value":{"description":"Value to compare the field against (used with field + operator).","type":"string"}},"type":"object"},"name":"helpcrunch_list_chats"},{"description":"List / search customers (people who chatted in). Optionally filter with a single field/operator/value clause (comparison AND), sort (e.g. customers.firstSeen, customers.lastSeen) with order, and paginate with limit/offset. HelpCrunch REST: POST /customers/search.","inputSchema":{"$schema":"https://json-schema.org/draft/2020-12/schema","properties":{"field":{"description":"Field to filter on (e.g. customers.email, chats.status).","type":"string"},"limit":{"description":"Max records to return (pagination limit).","maximum":9007199254740991,"minimum":-9007199254740991,"type":"integer"},"offset":{"description":"Records to skip (pagination offset).","maximum":9007199254740991,"minimum":-9007199254740991,"type":"integer"},"operator":{"description":"Filter comparison operator (used with field + value).","enum":["=","!=",">","<",">=","<=","~","!~"],"type":"string"},"order":{"description":"Sort direction.","enum":["ASC","DESC"],"type":"string"},"sort":{"description":"Field to sort by, e.g. customers.firstSeen / customers.lastSeen.","type":"string"},"value":{"description":"Value to compare the field against (used with field + operator).","type":"string"}},"type":"object"},"name":"helpcrunch_list_customers"},{"description":"List departments (groups of agents that chats can be routed to), each with its agents. Paginate with limit/offset. HelpCrunch REST: GET /departments.","inputSchema":{"$schema":"https://json-schema.org/draft/2020-12/schema","properties":{"limit":{"description":"Max records to return (pagination limit).","maximum":9007199254740991,"minimum":-9007199254740991,"type":"integer"},"offset":{"description":"Records to skip (pagination offset).","maximum":9007199254740991,"minimum":-9007199254740991,"type":"integer"}},"type":"object"},"name":"helpcrunch_list_departments"},{"description":"CHANGES the status of a LIVE chat (e.g. mark it opened, pending, on hold, or closed). HelpCrunch REST: PUT /chats/status.","inputSchema":{"$schema":"https://json-schema.org/draft/2020-12/schema","properties":{"id":{"description":"The chat id to update.","maximum":9007199254740991,"minimum":-9007199254740991,"type":"integer"},"status":{"description":"The new chat status.","enum":["new","opened","pending","on hold","no communication","closed"],"type":"string"}},"required":["id","status"],"type":"object"},"name":"helpcrunch_update_chat_status"}]},"body_sha256":"c27fd7a40644a91a883fa492c03593e08338aacbf7328760863cf556619dee80","prev_id":null,"leaf":"0x78cbd76d75be7d16affd02365ed9f7312313324282f59cc185dab57cec1e61df","leaf_text":"{\"body\":\"c27fd7a40644a91a883fa492c03593e08338aacbf7328760863cf556619dee80\",\"id\":300311,\"kind\":\"mcp.tools\",\"method\":\"probe.mcp/1\",\"observed_us\":1793053387872281,\"prev\":null,\"subject\":\"e2750b90-d972-4f94-8a45-510cf6bf910c\",\"subject_kind\":\"endpoint\"}","day":{"day":"2026-10-26","leaves":296695,"root":"0xf43e8dcc3d451a4788b26be904c55e8c4c0fa75c9666796c51db38d37e2c0df8","chained":"0x702d5ac508f08b0d1accf36af25822d8e5660367494edd17a642fb61e158a57a","anchor_chain":"eip155:5042002","anchor_tx":"0x495162f8936e19f0039918feebe6c307f327cd6bf8c37219620b1970041fa9ae","anchor_block":69251483},"proof":["0x78cbe1685b4e394e2d7f73b852992bf14ca60c7a0c0a8ee3b07f11455accc89f","0xd954e9791fd08063a4c9807e3a5ffc41404a1f7746c8c29664d8db0323ef95fc","0xd85728eebe5066554c96d1f8912d6577a499b60b2146c139ca88ba0b95043f0b","0x9c203562fd1fc0e5296c026c9d3dabf58aa6650d1c928a2d3086221148214483","0x5f6fb708192b7b65ae5aec4f3dfefc1be013230208aaebf6cb3d9ae63122a129","0x0119ca429c06931fe4f3709ed11eeb7f200c770fbb32f0e57b6c603bb4a2fb31","0x91cdb621c97a04087aa7eab9f756974a3c5f166cfabc767030955f26f7652a4f","0xc51e2c71e6a806b5455909fbfe72f5de8acae48348f8303349ea501dd3f7371b","0x31a27592519587e4aaaa44f1316d701c567fcad8c919002311c954240ccbdecc","0x97e46b70e0c331348eabcb4ab670fdafec5ed7123ffa5a6a8f2771a3eb69c9e9","0x15ee99441401ec9e8c72aaf51bd6c821ec4e6b18bc91225370e5c19c4c8e8448","0xdcba35a3346e9c4b9ae1267cc5995998c2c33da9ef658e955eaae1589ebbdcad","0x01c95624b1f2385ef774ee258a9ae58a4df07a1bdaa829de84e1d5201f3f39c2","0x7721d38652b6444b18e1193824e50490ade04851ce6221771f6e374c4527d80f","0x15039087bf60ae9b06b756ec3cbc299760e59923a438bbd91e34d105186db0ed","0x2b6e23e3624a1b66e1d2298cfbce99a93ce6b13d24a58112a71802d79c5f7a76","0xd21942ae3214eff88e08ab04884fd4b11958b51af9a0741b7668e2d07a2c56c9","0x9a9024edb5069d88a324facb310a5ce8e495214bbaa968f077bede437390194f","0x9b9ce5b74b9bab5121612ef6b64920a8d453cbf311096a423eef9702747e868a"]}